Since we source our products directly from manufacturers in Mexico, all products purchased are "Final Sale". We sell these products as “Final Sale” to maintain such significant discounts. If your order arrives damaged, please send us a photo of the damage by email to our Customer Support via our Contact Form within 48 hours of receiving the shipment. If you do not report the damage to us within this 48 hour period, we may not be able to honor your claim. Please note that there may be additional circumstances under which we will not be able to honor your return. Acceptance of a return is within our sole discretion.